Employer - MNC Consulting
Role. –Front Office Executive ( Must be a differently abled individual)
Job Location - Chennai (Manapakkam, Chennai)
This position and role provides adequate opportunities to learn the Systems, tools and process of Guest Relation, Hospitality and Visitor Management, The role provides hands on experience on managing visitors, customers, meetings and events .
Your key responsibilities
· Managing Front desk operations -visitor management, receive and answer all incoming calls/mails/papers reporting complaints,
· Responsible to coordinate Guest relations activities and drive operational excellence while coordinating for meetings & events
· Coordination on inhouse and external events by providing the logistical support and execution on events with meetings & events team working closely with business.
· Execution for events – Town halls, Global leadership visits, Partner confluence, strategic off sites, Global integration events held in India, Executive business meetings and important Client Meetings of internal teams.
· Providing assistance for local logistics arrangement for inbound outbound visitors, expatriates and clients for business visits and accommodation arrangements for long term visitors with travel team.
· Responsible for managing Expatriates. Greet and Meet. Provide them with the orientation of the facility and support with providing all necessary information during their stay in the country. Manage expatriates business visa invite letters, FRRO (Foreigners Regional Registration Officer), visa extensions, relocation process, lease agreements etc.
· Responsible for coordinating monthly MIS for the Guest relation services with the service providers of Visitor transport, events and New hire accommodation.
· Provide monthly reports for creating Guest Relation dashboard to Workplace enablement services leadership and Business updates to stakeholders
· Serves as a liaison with other departments within respective EYGDS centre, the community, and external agencies in order to provide information on available resources, events, and/or services.
· Responsible for handling customer escalations efficiently to create a continual improvement process in place and responds to emergency situations.
Please send your CV at yashi@phenomplacements.in with below details if this suits your requirement:
1. Current Salary ( Fix + Variable)
2. Expected Salary
3. Current Employer
4. Current Location
5. Ok for Chennai Location-Yes / No
6. Notice Period
7. Are you a Differently Abled individual- Yes/ No
Regards,
Yashi
Phenom Placement
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