Employer : Leading Investment Bank
Profile : Manager- Human Capital Transformation
Job Location : Hyderabad
Main
The Service Transition role is a senior role in the Human Capital Management (HCM) division in Service Delivery. The Service Transition Associate sits within the Service Management team and is a key player in a wider HCM transformation program. You would be responsible for overseeing all aspects of technical, organizational, process, and physical site readiness to launch a new service in HCM. Examples of new HCM services you would prepare to deploy may include one or more of the following: end-to-end recruitment processing, performance management, learning services, compensation and total rewards, exit management and other services across the hire-to-retire lifecycle.
Program and Project Management to deploy new HCM services, being delivered from new locations, with new resources, and with new technology
Develop detailed transition plans in collaboration with cross functional teams that will require analysis and evaluation of variable factors
Collaborate with the service owner to establish clear service definition, in alignment with HCM service catalogue, and establish deployment approach and timeline
Coordinate with 3rd party HCM technology and service providers to prepare for service onboarding and/or off-boarding steps
Oversee testing, application, data, and infrastructure readiness for service deployment
Have a transformation mindset to identify process improvement / automation opportunities.
Contribute and play an active role in managing various service management activities such as Performance Reporting, Governance, Change Mgmt, Incident Mgmt etc.
Ensure HCM resources are fully prepared for a service go-live including overseeing knowledge transfer efforts between existing resources and new resources
Oversee training completion for employees delivering the service, including standard operating procedure (SOP) finalization and adoption
Ensure interaction and governance model is established to clarify roles, responsibilities, and hand-offs to effectively deliver the given service
Plan, coordinate and execute a service dress rehearsal
Contribute towards establishing preliminary service level agreements and partner with HCM service management reporting SMEs to ensure reporting infrastructure is ready to be deployed
Please send your CV at ashok@phenomplacement.com with below details if this suits your requirement:
1. Current Salary ( fix and variable )
2. Expected Salary
3. Current Employer
4. Current Location
5. Notice Period
6. Ok for Hyderabad Location-
Thanks and Regards
Ashok
Phenom Placement
ashok@phenomplacement.com
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